Privacy Policy and Terms and Conditions
Privacy Policy:
Your privacy is extremely important to us, and we'll do everything we can to protect it. To that end, Ruff Patches maintains an opt-in policy for its email and text communications. That means we only want to send mail and texts to individuals who have requested that these communications be sent to them or to people with whom we have an ongoing individual or business relationship.
Your right to control what communications, if any, you receive from our organization is important to us. Though we may include announcements from partners or other third parties in some mailings, these messages will come directly from us and we will not share your email address with anyone. We will not sell it or rent it, period.
We will not share, sell, or rent your mobile information (including phone numbers and SMS data) with third parties for marketing purposes under any circumstances. Any information collected will only be used for purposes directly related to our organization's operations.
If you have questions about your privacy or wish to opt out of SMS communications, please contact us at info@ruffpatches.org or reply STOP to any message. To opt out of future text messages, reply STOP or UNSUBSCRIBE at any time.
We do not transfer, share, sell, or rent any consumer data, including phone numbers and SMS registration information, to any external organizations under any circumstances. We have strict policies and security measures in place to prevent unauthorized access or sharing of your personal information.
Terms and Conditions:
SMS Messages:
By providing your mobile phone number and agreeing to receive SMS communications from Ruff Patches, you acknowledge and agree to the following terms:
-
Types of SMS Messages
Ruff Patches may send SMS messages to communicate important updates regarding any applications you submit. These messages may include status updates, requests for additional information, or any other application-related correspondence. SMS messages may also be sent in response to inquiries you initiate via text message. -
Frequency of Messages
SMS messages will only be sent as necessary and are strictly event-triggered. This means that you will only receive messages in direct response to a submitted application or to inquiries you make via SMS. Ruff Patches does not send recurring or unsolicited marketing messages through this service.
Contacts opt in to receive SMS messages from Ruff Patches by completing the online form at https://www.ruffpatches.org/contact-us and checking a box to agree to receive messages. You may receive 1-2 messages per month. The program includes answering customer questions, conversational messaging, and promoting Ruff Patches’ products and services.No mobile opt-in information is shared with third parties. For more information, please visit the Privacy Policy and Terms & Conditions at https://www.ruffpatches.org/privacy-policy. -
Message and Data Rates
Standard message and data rates may apply as determined by your mobile service provider. Ruff Patches is not responsible for any fees incurred as a result of receiving SMS communications. It is your responsibility to review your service agreement with your provider for details on rates.
Opt-Out and Assistance -
You can opt out of SMS communications at any time. Text STOP to unsubscribe. For assistance, text HELP.
-
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. -
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Ruff Patches, from 818-714-1147 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 818-714-1147 or info@ruffpatches.org. Mobile opt-in information is never shared with third parties. -
We send SMS messages to:
-
Answer customer questions
-
Provide adoption updates
-
Share pet care tips
-
Notify about events
-
Inform the community about available services and assistance
-
-
Frequency of Messages
Messages are event-triggered and occasional, sent only in response to user actions or inquiries, such as submitting an application, making an inquiry, or engaging with Ruff Patches' services or programs. Contacts opt in to receive SMS messages from Ruff Patches by completing the online form at and checking a box to agree to receive messages. You may receive 1-2 messages per month. The program includes answering customer questions, conversational messaging, and promoting Ruff Patches’ products and services. Message and data rates may apply. For assistance, help and opt-out instructions are provided within the form. No mobile opt-in information is shared with third parties. For more information, please visit the Privacy Policy and Terms & Conditions at [URL]. -
Message and Data Rates
Standard message and data rates may apply, as determined by your mobile service provider’s terms. Please consult your carrier for details. -
Opt-Out and Assistance
You can opt out of SMS communications at any time. Text STOP to unsubscribe. For assistance, text HELP. -
By providing your mobile number, you consent to receive SMS communications from Ruff Patches for the purposes outlined. If you have any questions or wish to withdraw your consent, please contact us directly at info@ruffpatches.org.
Email Communications:
By providing your email address and agreeing to receive email communications from Ruff Patches, you acknowledge and agree to the following terms:
-
Types of Email Communications
Ruff Patches will use email to communicate with you regarding any application you submit. These emails may include updates on your application status or requests for additional information needed to process your application. -
Frequency of Emails
Email communications from Ruff Patches will only be sent in direct response to a submitted application or when replying to an inquiry you initiate via email. Emails are event-triggered and will not be sent on a recurring or unsolicited basis. -
Opt-Out Option
You may choose to stop receiving emails from Ruff Patches at any time. Each email will include clear instructions on how to unsubscribe from further communications. -
Privacy and Limitations
Your email address will not be shared, sold, or used for any purpose other than communicating as specified above without your explicit consent.
By providing your email address, you consent to receive email communications from Ruff Patches as outlined. If you have any questions or wish to withdraw your consent, please contact us directly at info@ruffpatches.org.